Your future employer will — is your digital persona showing up the way you want it to?

Getting a job in today’s world is all about making a great first impression online. Research shows it takes only 7 seconds to make an in-person first impression. So how do we make sure our virtual first impressions convey confidence and preparedness?

With virtually no body language to read —…


Avoid creating resentment and eroding trust in your daily work messages.

Many of us are familiar with power plays in face-to-face encounters at work. We’ve all been there when a boss or older colleague pulls away physically, deliberately turns toward another teammate in a meeting, or suddenly stops making friendly gestures. …


Writing well and, above all, consciously is a critical mark of respect. Period. (And no, I’m not angry with you.)

Misunderstandings are rampant in today’s virtual workplaces. And while poor communication habits may feel inevitable with colleagues, it can often come at the cost of a team’s potential to succeed. We should always strive to engage with clarity and empathy, especially as we come to rely more on remote work…


Spend less time wondering about the meaning behind that period or (lack of) exclamation marks.

In our digital world, our screens filter out the non-verbal signals and cues that make up 60 to 80 percent of face-to-face communication, forcing us to adapt the emotional logic of computers. We’re rendered cue-less.

By way of compensation, our communication style relies on punctuation for impact. In an effort…


You assume they’re ignoring you, but there could be another explanation

Have you ever emailed someone only for them not to reply for days, but then you see them post on social media? Your initial thought is, “If they have time to post a photo on Instagram, then they have time to email me back.” As time goes by you wonder…


Avoid unnecessary back-and-forth by getting your reply right the first time

Today’s communication channels, which encourage speed and immediacy, can create misunderstandings, broken commitments and annoying feelings of disrespect. When a workplace is burdened with missed, rushed or criss-crossing messages, collaboration is hindered, leading to widespread inaction or worse, chaos.

Tom emails his boss, “Do you want to speak Wednesday or…


Silence can make coworkers feel snubbed. Is there a better way to cope with email overload?

In 2017, Paige Lee Jones (@paigeleejones) aired her biggest pet peeves on Twitter: “Got an ‘out of office for the holidays’ email after responding to a requested URGENT email within 4 minutes.”

When we speak face-to-face or on the phone, it takes us an average of just 200 milliseconds (that’s…


A simple checklist to ensure that those group Zoom calls go without a hitch

Can you believe that even after a year of working remotely and virtual meetings nearly every video call is still full of “oops sorry no you go” and “can you hear me?!” or weird echos and delays you can’t understand?

Is it any wonder why many of us are struggling…


Multitasking on a call, setting a meeting with no agenda, and inviting the wrong people are great ways to waste everyone’s time

A lack of respect can turn small details into big deals, and can cost your company a great deal. Building superior leadership teams means recruiting candidates who are not only qualified, but those who know how to convey respect for their colleagues. This is more critical than ever as we…


Add “expert” to your resume today.

In response to the overwhelming positive reactions to my book, Digital Body Language, I have created a special online course for you — an opportunity to become a certified Digital Body Language Expert! Watch this preview video to learn more and sign up today!

In addition to access to a…

Erica Dhawan

Keynote Speaker on 21st Century Teamwork and Innovation. Author, GET BIG THINGS DONE and DIGITAL BODY LANGUAGE (ORDER HERE: http://bit.ly/3avbJkg)

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