Our digital body language is made up of the cues and signals that contextualize our digital conversations. Let’s look at some specific examples. In traditional office settings, we show that we are actively listening by nodding our heads, making eye contact, tilting our heads to one side, and so on…

I’ll never forget a meeting I once had with, Michelle, a senior executive at a large company. It took five emails, two follow-ups, and one confirmation call with her assistant to find a time that fit her calendar. I showed up at the appointed time. Nearly ten minutes later, Michelle…

Remember when you first graduated college? That fresh feeling of uncertainty when it came to just about everything, especially how to communicate effectively in the workplace in-person and behind a screen. Whether you’re a CEO looking to educate your new employee, just starting out in your career, or maybe you’re…

Now that we all have been through massive constant changes for several years, I believe the question we must ask ourselves now is no longer “how will we adapt to a new normal?” but instead “how will we create a better normal?” Below are 9 guiding questions critical to team…

What an exciting time, my friends! Imagine yourself in five years after mastering the skills of a Hybrid Work Manager: You can connect with team members anytime, anywhere, and you are driving breakthrough change and innovation in your organization with speed and effectiveness. Now, let’s talk about today’s reality: Endless…

Gen Z’s anxiety at work is through the roof. Here’s what we can all do to help. — Jack, a twenty-two-year-old first-year analyst, gets an email from his boss. The last sentence — “That’ll be fine.” leaves him anxious. The period that punctuates it seems to dominate the screen, a black bead, a micro-bomb, lethal, suggestive and — Jack would swear — disapproving. Did he screw up? Or…

To, Cc, Bcc, and Reply All: The New Measures of Inclusion — Picture This: You’re sitting in your office; you get an email from your boss’ boss letting everyone know that today is your arch nemesis’ last day. She finally got the boot, though he doesn’t say that. He lets everyone know to wrap up projects with her by the end of…

Unregulated instant messaging tools can lead to missed deadlines, ignored messages, and passive-aggressiveness. — Many executives are suddenly tasked with a new responsibility: overseeing the conduct of their hybrid teams across various apps and platforms. But services like virtual chat tools Slack, Microsoft Teams or Skype, which are instrumental to communication and collaboration in our hybrid offices, feel harder to regulate. How can workplaces…